enabling Quality, Environment, Safety & Health excellence
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1. Client Information
Name
Company Name
Email
Phone number
2. Name of Sales Personnel
3. Name of Consultant
4. How do you evaluate the quality of sales presentation?
a.) Quality of sales presentation?
Excellent(5)
Good(4)
Moderate(3)
Poor(2)
Very Poor(1)
b.) Speed of response of our Sales Personnel?
Excellent(5)
Good(4)
Moderate(3)
Poor(2)
Very Poor(1)
c.) Speed of Issuance of Quotation?
Excellent(5)
Good(4)
Moderate(3)
Poor(2)
Very Poor(1)
d.) Service reliability?
Excellent(5)
Good(4)
Moderate(3)
Poor(2)
Very Poor(1)
e.) Price competiveness?
Excellent(5)
Good(4)
Moderate(3)
Poor(2)
Very Poor(1)
f.) Timely response to complaint(s) / queries / request(s)?
Excellent(5)
Good(4)
Moderate(3)
Poor(2)
Very Poor(1)
5. How do you evaluate our admin/finance?
a.) Timely response to complaint(s) / query / request(s)?
Excellent(5)
Good(4)
Moderate(3)
Poor(2)
Very Poor(1)
b.) Timeliness of issuance of invoices and other finance related documents?
Excellent(5)
Good(4)
Moderate(3)
Poor(2)
Very Poor(1)
c.) Overall administrative support?
Excellent(5)
Good(4)
Moderate(3)
Poor(2)
Very Poor(1)
d.) Acuracy of the information provided by the admin team?
Excellent(5)
Good(4)
Moderate(3)
Poor(2)
Very Poor(1)
6. How do you evaluate the quality of consultancy services?
a.) Timely delivery of services according to work schedule?
Excellent(5)
Good(4)
Moderate(3)
Poor(2)
Very Poor(1)
b.) Processing of customer request(s)?
Excellent(5)
Good(4)
Moderate(3)
Poor(2)
Very Poor(1)
c.) Timely response to complaint, queries and general requests?
Excellent(5)
Good(4)
Moderate(3)
Poor(2)
Very Poor(1)
d.) Flexible to changes?
Excellent(5)
Good(4)
Moderate(3)
Poor(2)
Very Poor(1)
e.) Knowledge and competency?
Excellent(5)
Good(4)
Moderate(3)
Poor(2)
Very Poor(1)
f.) Punctuality of consultant?
Excellent(5)
Good(4)
Moderate(3)
Poor(2)
Very Poor(1)
7. Other comments or suggestions (if any):
Max : 1000 Characters
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